Abstract:
HopOn India by Desiwalks Tours Pvt. Ltd., uses the power of modern cloud technology to enhance visitor experiences and tell stories about destinations like Museums and Monuments. Museums are organisations that collect and display artefacts and other things of aesthetic, cultural, historical, or scientific significance. Bringing the whole experience on a digital platform includes taking care of the user interaction in addition to creating an immersive experience. Chatbots are a great tool which can improve user interaction, responding to customer queries and works 24/7 also significantly reducing employment cost, thus a of to queries are filtered out before reaching to the customer support and an AI based chatbot can simply respond the customer queries in more interactive way and making the visitors experience in destination like museums and monuments more wholesome.
